Smile AI
Solutions

Our Insights Make You Sell

Benefit from the pioneer and market leader. We combine the most comprehensive dataset with strategic consulting and hands-on operational support to measurably grow your online revenue.

$2.4M

Average online revenue

+27%

Average growth

89%

Visibility rate

50+

Happy clients

E-Commerce Consulting

Strategic consulting for pharma e-commerce

Our experts know the pharma e-commerce market better than anyone else. We develop tailored strategies that deliver measurable results.

E-Commerce Strategy

Development of your full e-commerce strategy: positioning, pricing, channels, content, and activation.

  • Audit of your current e-commerce presence
  • Tailored multi-channel strategy
  • 12-month implementation roadmap
  • Measurable KPIs and targets

Retail Media & Activation

Planning and optimization of your retail media campaigns across every platform: Amazon Ads, online pharmacies, and more.

  • Multi-platform retail media strategy
  • Campaign management and optimization
  • ROAS analysis and attribution
  • Budget planning and forecasting

Customer Journey & Search

Optimization of the digital customer journey and your product visibility in e-pharmacy and online marketplace search results.

  • Online purchase journey analysis
  • E-pharmacy and marketplace SEO
  • Product listing optimization
  • A/B testing for content

Product Launch

End-to-end support for launching new products in e-commerce, from go-to-market strategy to full activation.

  • E-commerce launch strategy
  • Coordinated multi-channel activation
  • Launch KPI tracking
  • Real-time optimization

Competitive Benchmarking

Deep analysis of your competitive position. Identify gaps and opportunities to win market share.

  • 360° competitive landscape analysis
  • Pricing and visibility benchmarking
  • Best-practice identification
  • Strategic recommendations

Performance Marketing

Optimize your digital marketing investments to maximize ROI across every pharma e-commerce channel.

  • ROI analysis by channel
  • Media-mix optimization
  • Multi-touch attribution
  • Reporting and dashboards

Trusted by leading pharmaceutical companies

Alcon logo
ALIUD PHARMA logo
Allergosan logo
Alzchem logo
axicorp logo
Bayer logo
Berlin-Chemie logo
Bionorica logo
CP GABA logo
Cesra logo
Chiesi logo
Convatec logo
Dentinox logo
Dermapharm logo
Dr. Jacobs logo
Dr. Kade logo
Dr. Loges logo
Dr. Niedermaier logo
Dr. Theiss Naturwaren logo
Fresenius logo
Gebro logo
Haleon logo
Heel logo
Helixor logo
Henkel logo
Heumann logo
Hevert logo
Kenvue logo
Klinge Pharma logo
Klosterfrau logo
LETI Pharma logo
Mucos logo
Naos logo
Nestlé Health Science logo
Novartis logo
Omega Pharma logo
Orthim logo
P&G Health logo
Perrigo logo
Pfizer logo
Pflüger logo
Pharma SGP logo
Pierre Fabre logo
Pohl-Boskamp logo
Quiris logo
Reckitt logo
Recordati logo
Repha logo
Roche logo
Salus logo
Sandoz logo
Sanofi logo
Santen logo
Schwabe logo
Sidroga logo
Stada logo
Teva logo
Théa Pharma logo
Theramex logo
Unilab logo
URSAPHARM logo
Verla logo
Viatris logo
Wala logo
Weleda logo
Wörwag Pharma logo
Zentiva logo
Almirall logo
Angelini logo
Aspen Holdings logo
Bausch + Lomb logo
Boehringer Ingelheim logo
delta pronatura logo
Dr. Wolff logo
Essity logo
Hartmann logo
Hexal logo
Johnson & Johnson logo
Karo Pharma logo
Laboratoire Native logo
Medice logo
Nelsons logo
Nuxe logo
Orthomol logo
Ratiopharm logo
Vitorgan logo
Wepa logo
Operational Support

Your outsourced e-commerce team

A dedicated team managing your e-commerce day to day. From content to account management, we handle the operational workload so your team can focus on strategy.

Key Account Management

Dedicated management of your e-pharmacy and marketplace accounts. One central point of contact for all commercial partnerships.

Content Creation

Copywriting, design, and optimization for your product listings, A+ content, and visual assets across every e-commerce channel.

Continuous Optimization

Ongoing monitoring and optimization of your listings, pricing, inventory levels, and performance across every channel.

Amazon Management

Complete management of your Amazon presence: Vendor Central, Seller Central, advertising, Brand Store, and A+ content.

Dedicated Account Manager

A single point of contact who understands your brand, products, and goals, and is available for regular updates and fast decisions.

Reporting & Analytics

Tailored weekly and monthly reporting with interactive dashboards to track channel performance.

Our Approach

A proven process in 4 steps

01

Audit & Analysis

Complete analysis of your current e-commerce presence, competitive benchmarks, and opportunity areas.

02

Strategy & Roadmap

Development of a tailored strategy with a clear implementation roadmap and measurable KPIs.

03

Execution & Optimization

Hands-on implementation with ongoing monitoring and real-time, data-driven optimization.

04

Scale & Growth

Scale the winning playbook to new channels and markets to unlock sustainable growth.

DocMorris

+18%Top 3

Shop Apotheke

+24%Top 5

Amazon Pharmacy

+31%Top 2

Aponeo

+12%Top 8

Zur Rose

+15%Top 6

$2.4M

Average online revenue

+27%

Average growth

89%

Visibility rate

Client Testimonials

Trusted by leading Pharmaceutical Companies

Working with the Smile AI team has been highly collaborative, solution-oriented and always on an equal footing.

Jennifer Schmid

Manager Customer Excellence, ratiopharm GmbH

With CoCo, work becomes not only easier but also significantly more efficient.

Fabienne Lüdtke

Senior E-Commerce Manager, Pierre Fabre

Smile AI is an outstanding tool that enables targeted analysis of online activities.

Jens Rebbert

Key Account Management, Dermapharm AG

Ready to grow your online sales?

Let's discuss your e-commerce goals and identify how we can accelerate your growth together.

info@smileai.de+49 89 242156500