1. Responsible Party
Smile AI GmbH Sonnenstraße 14 80331 Munich, Germany
Managing Director: Fabian Kaske Email: datenschutz@smileai.de Phone: +49 89 242156500
2. General Information
The following information provides an overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you.
3. Data Collection on Our Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the "Responsible Party" section.
How do we collect your data?
Your data is collected in part by you providing it to us. This may include, for example, data that you enter in a contact form. Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page access).
What do we use your data for?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour.
4. Hosting
Our website is hosted by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. Hetzner operates its data centres exclusively in Germany and the EU. Details can be found in Hetzner's privacy policy: https://www.hetzner.com/legal/privacy-policy
5. Your Rights
You have the right at any time to receive free information about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances.
Right to Complain
You have the right to lodge a complaint with the competent supervisory authority:
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA) Promenade 18 91522 Ansbach, Germany
6. Analytics Tools and Tracking
Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics enables the website operator to analyse the behaviour of website visitors.
The use of Google Analytics is based on your consent in accordance with Art. 6 (1) (a) GDPR. The IP address is anonymised (IP masking).
Pardot
We use Pardot for the analysis of user behaviour based on your consent. Pardot is a service of Salesforce, Inc., The Landmark, One Market Street, Suite 300, San Francisco, CA 94105, USA.
7. Newsletter
Inxmail
We use Inxmail for sending our newsletter. The provider is Inxmail GmbH, Wentzingerstr. 17, 79106 Freiburg, Germany. Newsletter dispatch is based on your consent via a double opt-in procedure. We process your first name, last name and email address.
8. CRM
Salesforce
We use Salesforce CRM for managing customer contacts. The provider is Salesforce, Inc. Processing is based on legitimate interests pursuant to Art. 6 (1) (f) GDPR or your consent.
9. Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of server request
- IP address
The data is stored for approximately 14 days and then automatically deleted. The collection of this data is based on Art. 6 (1) (f) GDPR.
10. Contact Form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not share this data without your consent.
11. SSL/TLS Encryption
This site uses SSL or TLS encryption (TLS 1.3) for security reasons and to protect the transmission of confidential content. You can recognise an encrypted connection by the browser address bar changing from "http://" to "https://".
12. Data Transfer to Third Countries
Insofar as we process data in a third country (i.e. outside the European Union or the European Economic Area) or this occurs in the context of the use of third-party services, this is done in compliance with EU Standard Contractual Clauses.
13. Currency and Amendment of this Privacy Policy
This privacy policy is currently valid as of February 2025. Due to the further development of our website and offers, an adjustment of this privacy policy may become necessary.